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Use cases

PhonePOS - contactless payment acceptance via your smartphone

Because SoftPOS apps can be used on practically any NFC-enabled device to accept contactless card payments, new scenarios (use cases) in which SoftPOS appears are constantly emerging.
Among small and medium-sized enterprises (SMEs), miscellaneous food stores, restaurants, hairdressers, cab drivers and bars nowadays carry out a particularly large number of SoftPOS transactions, mostly on the business owner’s smartphone.

Enterprises have the following SoftPOS use cases:

Retail therapy

Retail

For everyone
  • Queue busting: When long queues form at the central checkouts, additional store employees are assigned to scan goods with their handhelds and accept card payments.
When long queues form at the central checkouts, store employees approach customers who have a few items to pay for, scan the goods with their handhelds and take card payments on the same handhelds.
Reference:
  • Emergency cash register: Retailers in all sectors want to protect themselves against a failure of the central cash register, ideally by equipping all handhelds in circulation with a SoftPOS app and using them as payment terminals in an emergency.
For certain product ranges
  • Mobile checkout for advice-intensive purchases: A consumer who receives individual advice, for example when shopping for fashion items, jewelry, furniture or electronic goods, can pay the sales consultant directly without having to queue at a central checkout. This creates a personalized shopping experience and motivates the customer to visit the store again.

Use case: Mobile Check-Out

At Dosenbach, Deichmann’s Swiss subsidiary, customers can choose whether to pay at the regular checkout or use the convenient mobile checkout trolleys, which store selected accessories and shopping bags. Payments are made contactless via a Rubean app on a Zebra handheld device. The combination of shopping trolley and app is currently being tested in selected stores and is not yet available in all Dosenbach branches. Say goodbye to queues and hello to a personalised in-store shopping experience!
References:
  • In self-service situations: If a grocery shop sells flowers or sausage rolls, customers can pay for such goods, which are usually bought in a hurry, at a central checkout without having to wait, at the seller's handheld device.
The Self Scanner allows customers to keep track of their shopping cart. The Rubean SoftPOS app on the Self Scanner also allows them to pay without having to queue at the self-checkout.
  • Home delivery service: Retailers such as furniture stores that deliver goods to their customers' homes and, if necessary, also furnish them, can charge for this service on mobile devices such as smartphones or handhelds.
In self-service situations
  • In self-service situations: Self-scanning with payment at the mobile scanner Large grocery retailers want to give customers the opportunity to pay for their own scanned goods using the same mobile scanner, for example a Zebra PS30.
  • Self-checkout with payment on the touch screen: Self-checkout device manufacturers are increasingly installing an NFC antenna behind the screen in order to be equipped to accept contactless card payments via SoftPOS.
The Self Scanner allows customers to keep track of their shopping cart. The Rubean SoftPOS app on the Self Scanner also allows them to pay without having to queue at the self-checkout.
References with
:
At the central cash desk
  • Dual screen at the central checkout: SoftPOS is also finding its way into central checkouts. SoftPOS is particularly popular on dual-screen checkout devices, which offer one screen for the cashier and an opposite screen for the customer, where contactless payments can also be made.
Rubean’s SoftPOS is also finding its way into central checkouts. SoftPOS is particularly popular at dual-screen checkouts, which offer one screen for the cashier and an opposite screen for the customer to accept contactless payments.
References:
Various event arenas
Asian courier with parcel and delivery logistic concept. Delivery man using delivery app by

Logistics

Delivery services
  • Cash-on-delivery: In Eastern and Southern Europe, customers pay for their online purchases at the door much more often (30% of cases on average in Hungary and 7% in Spain) than in Germany (1.5% of cases)1 . Giving suitable change or carrying an extra payment terminal is extremely inconvenient for the courier, so they prefer to receive a contactless card payment via SoftPOS app on their parcel scanner. In Latin America, carrying cash is also a security risk, which is why some delivery services do not cover rural areas at all. SoftPOS brings additional added value here. References: Correos (Spanish Post with partner NTTData)
  • Customs duties: Customs duties, for example for goods imported from Asia, are often levied on delivery. If the amount cannot be paid in cash to the cent, the goods are taken to the nearest collection point. A corresponding additional expense for suppliers and customers can be avoided by paying by card at the supplier's scanner.

Gastronomy

  • Restaurant chains: Payment on the same mobile device on which the order is taken can be made possible by a SoftPOS app integrated into the checkout app. This saves the operator and the customer time by eliminating the need to bring a separate payment terminal to the table.
  • Event organizers: At music festivals, for example, a many consumers have to be served in mass operation. The SoftPOS solution, which can be easily distributed to existing mobile devices, is superior to extra payment terminals.
  • Arenas: In soccer arenas, so-called sprinters distribute beer in the stands. Payment is preferably accepted via a SoftPOS app.

Support for EAA (European Accessibility Act)

  • Starting June 28th, 2025 terminals are obliged to support the new European directive of EAA (click here)
  • Rubean supports this new directive and therefore helps persons with disabilities and elderly people with more accessible products and services in the market.
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Rubean AG

Rubean AG is a multinational fintech company based in Munich, Germany, and the leading provider of pure software point-of-sale solutions for banks, acquirers and merchants.

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