Use cases

PhonePOS - contactless payment acceptance via your smartphone

Because SoftPOS apps can be used on practically any NFC-enabled device to accept contactless card payments, new scenarios (use cases) in which SoftPOS appears are constantly emerging.

Among small and medium-sized enterprises (SMEs), miscellaneous food stores, restaurants, hairdressers, cab drivers and bars nowadays carry out a particularly large number of SoftPOS transactions, mostly on the business owner’s smartphone.

Enterprises have the following SoftPOS use cases:

Retail

For everyone

When long queues form at the central checkouts, store employees approach customers who have a few items to pay for, scan the goods with their handhelds and take card payments on the same handhelds.

Reference:

For certain product ranges

Use case: Mobile Check-Out

At Dosenbach, Deichmann’s Swiss subsidiary, customers can choose whether to pay at the regular checkout or use the convenient mobile checkout trolleys, which store selected accessories and shopping bags. Payments are made contactless via a Rubean app on a Zebra handheld device. The combination of shopping trolley and app is currently being tested in selected stores and is not yet available in all Dosenbach branches. Say goodbye to queues and hello to a personalised in-store shopping experience!

References:

The Self Scanner allows customers to keep track of their shopping cart. The Rubean SoftPOS app on the Self Scanner also allows them to pay without having to queue at the self-checkout.

In self-service situations

The Self Scanner allows customers to keep track of their shopping cart. The Rubean SoftPOS app on the Self Scanner also allows them to pay without having to queue at the self-checkout.

References with

At the central cash desk

Rubean’s SoftPOS is also finding its way into central checkouts. SoftPOS is particularly popular at dual-screen checkouts, which offer one screen for the cashier and an opposite screen for the customer to accept contactless payments.

References:

Various event arenas

Logistics

Delivery services

Cash-on-delivery: In Eastern and Southern Europe, customers pay for their online purchases at the door much more often (30% of cases on average in Hungary and 7% in Spain) than in Germany (1.5% of cases)1 . Giving suitable change or carrying an extra payment terminal is extremely inconvenient for the courier, so they prefer to receive a contactless card payment via SoftPOS app on their parcel scanner. In Latin America, carrying cash is also a security risk, which is why some delivery services do not cover rural areas at all. SoftPOS brings additional added value here. References: Correos (Spanish Post with partner NTTData)
Customs duties: Customs duties, for example for goods imported from Asia, are often levied on delivery. If the amount cannot be paid in cash to the cent, the goods are taken to the nearest collection point. A corresponding additional expense for suppliers and customers can be avoided by paying by card at the supplier's scanner.

Gastronomy

Restaurant chains: Payment on the same mobile device on which the order is taken can be made possible by a SoftPOS app integrated into the checkout app. This saves the operator and the customer time by eliminating the need to bring a separate payment terminal to the table.
Event organizers: At music festivals, for example, a many consumers have to be served in mass operation. The SoftPOS solution, which can be easily distributed to existing mobile devices, is superior to extra payment terminals.
Arenas: In soccer arenas, so-called sprinters distribute beer in the stands. Payment is preferably accepted via a SoftPOS app.

Support for EAA (European Accessibility Act)

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